Case Study: From "Pain" to "Flow" – Chuleng's Full-Optical Solution Revitalizes Hotel Networks

Project Background

This hotel has been operating for 20 years. As times have evolved, network needs have shifted from basic internet access to requiring stable high-speed WiFi, HD IPTV, and clear VOIP calls, alongside new demands like full public area wireless coverage and IoT device connectivity. To address growing digital experience expectations and legacy network issues, the hotel is undertaking a comprehensive network overhaul. This initiative will unify networking, IPTV, and VOIP into a single converged infrastructure, covering 360 guest rooms and all public areas.

Project Pain Points

This hotel's network system faces four core pain points:

• Outdated architecture, insufficient performanceThe hotel network still relies on a three-tier Ethernet architecture designed twenty years ago. After numerous patches, the structure has become overly complex with frequent failure points. The original copper cabling had a lifespan of only 8 years; severe aging means single-point failures affect large areas, leading to constant guest complaints.

• Poor user experience; fails to meet modern requirementsDue to low construction standards, the hotel has extensive Wi-Fi dead zones and significant bandwidth bottlenecks. In high-density areas like conference rooms and banquet halls, simultaneous usage causes severe lag and a poor user experience. Additionally, separate cabling for network, TV, and phone services creates redundant infrastructure, wasting space and increasing failure rates.

• High retrofitting costs and complex construction challengesAdopting traditional retrofit solutions results in high costs and energy consumption, requires extensive rewiring, disrupts hotel operations, and risks redundant investment.

• Insufficient operational capabilities and non-compliance with standardsThe hotel lacks dedicated IT staff for network operations. Traditional network configurations are complex, and troubleshooting is like a "black box," making it difficult to quickly identify issues. Additionally, regulatory requirements mandate that hotel networks comply with public security audits and identity authentication standards, which the existing architecture cannot support.

Solutions and Outcomes

To address hotels' key pain points,Chuleng Shares presents a converged three-network solution based on SPN-FTTO all-optical network technology.Upgrade hotel networks comprehensively across six dimensions: reliability, user experience, cost, operations, security, and evolution.

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High-reliability architecture that reduces failures at the source.

Adopts a dual-layer ring architecture.Network-wide fault points reduced by 60%and supports millisecond-level self-healing, ensuring rapid failover even during link failures without impacting guest experience. Fiber optic cables have a lifespan of over 30 years.One upgrade secures your hotel's network for decades.。

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Premium business experience for high-quality internet needs

One WiFi 6 terminal per room with seamless roaming support.Switching latency is less than 50ms.Guests won't experience network lag within the hotel. Additionally, per-zoneSupports concurrent access from 300+ terminalsPerfectly meets the demands of high-density scenarios like conferences. Ensures seamless, non-interfering operation across network, TV, and telephone services, with deep adaptation to various hotel operational environments.

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Reduce costs and boost efficiency across the entire lifecycle to maximize investment savings.

Compared to traditional retrofitting solutions,Cabling investment reduced by 30%, constructionReduce labor costs by 50%, whole networkPower consumption reduced by 75%Additionally, it maximizes the reuse of existing assets, avoids redundant investments, significantly reduces hotel renovation costs, and lowers long-term operational expenses.

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AI-driven AIOps: Solving the pain point of lacking dedicated IT staff

With the SEN Enterprise Network Agent, you can achieve full-networkEnd-to-end visual managementAchieve fault localization and resolution within minutes. Even without dedicated on-site IT staff, hotels can quickly resolve issues through remote operations and maintenance.Reduces operational barriers and costs.。

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Comprehensive security compliance meeting regulatory requirements

The solution builds a deep defense security system using hard slicing technology.Physical isolation of different business networksdo not interfere with each other and canSeamlessly integrates with the public security supervision platformMeets public security audit and identity verification compliance requirements, eliminating compliance risks for hotel operations.

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Smooth and scalable design, ready for future smart hotel innovations.

The backbone network supports bandwidth upgrades up to 50G/100G. Its modular design enables easy future expansion and network upgrades, whileReserved for future business expansion such as smart hotels and edge intelligent computing.One renovation can meet the hotel's future digital intelligence development needs.

For many long-established hotels,Network transformation is more than a technical upgrade—it's a strategic investment in guest experience, operational efficiency, and future growth.Chuling Shares' SPN-FTTO full-optical network solution, integrating three networks into one, addresses both current needs and future evolution, offering a replicable model for digital transformation in legacy hotels.

As smart hotels continue to evolve, all-optical networks will become the solid foundation for digital transformation across more hotels.Chuling has been committed to building a "cloud-edge-end" collaborative enterprise intelligent computing network ecosystem, delivering core capabilities in computing power, networking, and intelligent applications for large and medium-sized enterprises and industrial parks.If you have similar needs, feel free to learn more.